Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
I'm very pleased with the service I received from puppyspot. They were very thorough And professional. My dog arrived approximately 2 weeks after I purchased him. He is a healthy beautiful puppy and I'm very pleased With puppy spot.
By Peter J.
Helpful, responsive and easy to work with. Thank you, thank you.
By Cosimo De P.
Health guarantee is a comfort considering the overall cost. Most operators were very helpful. New policy of black mailing buyers to forcibly get insurance is a terrible policy. Any responsible owner would be taking their pet to the vet for regular checkups and shots.
By Ira G.
I love puppyspot I’ve had great experiences with both of my purchases. Only thing, I would allow customers to select delivery day on the puppy, or at least give options on days. That way planning for the arrival and taking vacation or personal time from work is possible. I was hoping my puppy would arrive on my vacation week, but she came the following week which made it harder to take time to receive her properly
By Naray P.
Puppy’s initial arrival date was cancelled to due a crate issue. Dog was not flown into area where the buyer lived, excessive unnecessary travel. Promised a $159.00 refund fee for travel inconvenience, not received. A $50.00 fee refund to microchip puppy was promised and not received also to date. Puppy was shipped in a crate that was too small per the cargo staff. Puppy was cramped and scared, I was told I should file a complaint. I have not received official registration that documents the poodle as purebred as told. Please contact me at (301) 520-3793 to address these issues. Thank You Vanessa Deal
By Vanessa ..
Great staff support. Extremely professional.
By Scott S.
Could not be happier! Everything went as promised. Puppyspot was patient & helpful during the purchasing process and AA / Cargo staff took good care of Brindley (previously Tara). After a busy and nerve wrecking morning, Brindley quickly acclimated to our home & family. It’s only been 24 hrs but she doesn’t really bark or whine and is potty trained.
By Fantasia W.
kept us updated as the process was flowing very polite and helpful staff made sure we were happy ith our choice
By Charles S.
