Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
PUPPY MANAGEMENT TEAM WAS VERY GOOD, GOOD COMMUNICATION, AND APPRECIATED THE UPDATES; WAS WORRIED AFTER CONCIERGE FOR PURCHASE DROPPED OUT OF THE LOOP AND WAS SEVERAL DAYS BEFORE MANAGEMENT BECAME INVOLVED-
By Les F.
From choosing a puppy to receiving my puppy everyone was helpful and took time to know me. I was impressed by the process and wish I had known about this service sooner.
By Susan T.
We had a little trouble with connecting with Ryan, our driver, but everything turned out perfect. The date and time changed, but it all ended up being for the best. My puppy arrived in great shape. I couldn't have been more pleased. If I ever get another puppy, I will definitely use PuppySpot. So very professional.
By Cyndee O.
The outcome was a TEN. I love my little Archie.
By Jean P.
Everything was fine, but the delivery of our puppy was 30 minutes late. We called Puppy Spot, and didn't really get any answer. Finally the puppy arrived, and then everything was fine.
By Helene V.
My first experience with Puppy Spot was hands down amazing when I purchased Penny. This is why I came back to Puppy Spot for another Cavalier. From start to finish, there was always something wrong. From when she was dropped by the breeder and postponing the deliver date several times. Then yesterday with the non communication from the transport company. My email said they would contact me on Monday to confirm- never happened. Then yesterday morning we arrive at the designated spot at the designated time. Had I not called them, we would have been sitting there for 3 hours.
By manfred
We ordered the puppy and went through the processes as told. They reached out to us during each step and kept us informed well. Puppy made it to us safely with all paperwork
By Andi G.
From my initial experience with Angel, to receiving financing of my puppy, working with PuppySpot has been a great experience. My puppy, a Golden Retriever who was initially named Clarence, and I renamed Kerphie, has already become a fast friend to my Black Lab/Beagle, Bandit.
By John E.
