Doesn't work
Doesn't work. Plus they signed me up for a subscription I had to stop. We shall see if they keep sending them.
By M R.
Response from PuppyPad· May 24, 2026
Hi, We’re sorry to hear you had a frustrating experience and understand your concerns. We also appreciate you taking the time to share your feedback. We previously reached out requesting additional information so we could locate your account and better understand what happened, but unfortunately we weren’t receive a response. We’d still genuinely like the opportunity to look into this further and help however we can. If you're open to it, please reach out to us through email with your order information and best contact details. We’d truly appreciate the chance to connect and better assist you. PuppyPad Customer Experience Team


