Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Emma is great and easy to work with
By customer
Response from PuppyPad· May 21, 2026
Hi, Thank you for taking a moment to share this 🌻 We’re so happy to hear your experience felt easy and well taken care of. We truly appreciate your kind words and your support 🐾 PuppyPad Customer Experience Team
I have a 3 month old yorkie. All she wanted to do with the disposable pads was play with them! She did better with newspaper. Then I bought these pads & it was wonderful! Within 1 minute she knew where to go! I highly recommend this product!
By Terri
Response from PuppyPad· May 21, 2026
Hi Terri, What a fun journey your little Yorkie gave you 🐶💖 From turning disposable pads into toys to figuring it out in one minute, that is amazing to hear. We’re so happy the PuppyPads became the right fit for your smart little girl. Thank you for sharing your experience and recommendation, Terri. We truly appreciate your support 🐾 PuppyPad Customer Experience Team
Emma was great to work with. Once I explained my two new fur babies were 6+ years old, she replied quickly, giving me tips for what was appropriate for my pups' age. Keeping fingers crossed it works.....
By Tracy
Response from PuppyPad· May 21, 2026
Hi Tracy, Thank you for sharing this 🐕💕 We’re excited for you and your two new fur babies, and we’re keeping our fingers crossed right along with you. Every pup has their own pace, especially older ones, and we’re happy we could help point you in the right direction. Please know you’re always welcome to reach out if you ever need more tips or support along the way. Wishing you and your pups lots of success, Tracy 🐾 PuppyPad Customer Experience Team
My experience from ordering to delivery was easy, arrived in a reasonable amount of time, and came with some laundry sheets and freshener. The product is made well, is cute, and washes up nicely. I would recommend this to anyone who is having trouble getting their pet to use a "puppy pad"! Sincerely, Paige Ellis
By JustAnswer C.
Response from PuppyPad· May 21, 2026
Hi Paige, Thank you so much for such a thoughtful review 🌺 We love hearing that everything from ordering to delivery felt smooth and easy for you. We’re especially happy to hear you’re enjoying the quality, design, and how easy the PuppyPads are to wash. Your recommendation truly means a lot to us. Thank you for your support, Paige, and give your furry friend some extra love from us 🐾 PuppyPad Customer Experience Team
Easy to order & found out not a scam at all was worth the money, so glad I got them Puppy Pads live up to their name Thank you
By Tricia
Response from PuppyPad· May 21, 2026
Hi Tricia, Thank you so much for sharing this 🌈 We’re especially happy to hear the PuppyPads lived up to your expectations and proved themselves worth it. Your trust means a lot to us, and we’re so glad you gave us a chance. Thank you again for your support, Tricia 🐾 PuppyPad Customer Experience Team
Great product! Worked very well with my young pup.
By shannon
Response from PuppyPad· May 21, 2026
Hi Shannon, We love hearing success stories like this 🐶✨ We’re so happy your young pup took to the PuppyPad so well. Thank you for sharing and for being part of the PuppyPad family, Shannon 🐾 PuppyPad Customer Experience Team
Puppy Pad made it so easy to switch delivery! These Pads work well and the soap works very well on "stains".
By Tim B.
Response from PuppyPad· May 21, 2026
Hi Tim, Thank you for sharing your experience 🚚 We’re so happy to hear switching your delivery was easy and that both the PuppyPads and soap have been working well for you. We truly appreciate your support, Tim, and love hearing that everything is fitting so smoothly into your routine 🐾 PuppyPad Customer Experience Team
The puppy pads and laundry sheets are absolutely wonderful products! They are very helpful with our new puppy, and the responses I have received from your customer service have been courteous and respectful of my requests. I will definitely contact you again if I need any more of your products.
By Dinah
Response from PuppyPad· May 21, 2026
Hi Dinah, Thank you so much for your thoughtful review 🌸 We’re delighted to hear the PuppyPads and laundry sheets have been such a helpful part of life with your new puppy. A new pup brings lots of exciting moments, and we’re happy to know both our products and support team could be there along the way. We truly appreciate your trust and look forward to being here whenever you need us again 🐶 PuppyPad Customer Experience Team
