Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
179 reviews
Puppy Dogs & Ice CreamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
179 approved reviews, newest moderated first
I love to read books for my kids and I am so happy that puppy dogs and ice cream offer a lot of fantastic books. My kids really enjoy them. Kodus to their customer service team who are all approachable and friendly. Great job!
By Micah S.
I am updating my review from 1 star to 3. After I submitted my original review, I received a phone call explaining there was a problem with the email messages getting routed correctly and some other issues. As a result, my order was then immediately shipped and I was refunded my shipping fee. I appreciate how the issue was promptly corrected once communication took place. I just wish the communication took place sooner as the books became a belated gift. But I do like the books I received and I would order from this company again.
By A M.
This is a company with professionalism and INTEGRITY!! Response was immediate and follow up was immediate. Replacement was immediate and courteous! Both my order and replacement were received and I was told to donate or gift replacements...How generous! The children's books are beautifully illustrated. I highly recommend this children's books company.
By Sheila H.
