Subscription
I asked to have subscription cancelled and the responded quickly. They do a wonderful job with books for children on a variety of topics as well as ways for parents to help.
By Jenny H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
179 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 72 reviews with 5 stars · Clear filters
I asked to have subscription cancelled and the responded quickly. They do a wonderful job with books for children on a variety of topics as well as ways for parents to help.
By Jenny H.
Sharon understood my problem and handled it quickly and efficiently.
By MARGARET P.
I love that my subscription allows my kids to use the Puppy Dogs & Ice Cream app too! Always prompt and reliable service and resolution too! Thank you!!
By Kari B.
With fabulous books for children and outstanding customer service, I can't say enough wonderful things about Puppy Dogs & Ice Cream...a grandmother's dream!
By Diana Omo H.
In a world that is more AI than Real, where our conversation is by text rather than mouth and our lives are governed by unseen, yet controlling forces, I was delighted to find Puppy Dogs & Icecream. They are real people writing about real life and providing real books to give children a real understanding of a real life. And the cherry on top is their service. It is beyond every other service experience I have had in recent years. My email to customer service was answered within the hour. It was personable and understanding and included an action on their end that I thought I may have to fight for. They are the REAL Deal.
By Cherie R.
I needed an refund and the customer service person was patient, understanding, and helpful!
By Kandee H.
She was very helpful
By Constanza W.
I contacted customer service, and they solved my issue immediately!
By Kathleen M.