Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
179 reviews
Puppy Dogs & Ice CreamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
179 approved reviews, newest moderated first
Ordered books on 10/13/22 and the books are good. On 11/13/22 was charged for a yearly subscription to their library. I did not approve this but was notified by the company since I had not responded to the 30 day free trial I was billed for the library fee. Watch for anything unusual on you charge card.
By Cheryl C.
I ordered a total of 6 books for my grandchildren and paid $114.06 with my credit card in October 2022. I received the books BUT however my card was charged a $97.00 on 11/17/22. I am not sure why I was charged this! I have called my credit card to dispute this amount and my Bank has filed a dispute for me. When I looked into PDIC with the BBB, looks like you have done this multiple times with your customers! SHAME ON YOU😡I was looking forward to giving my grandchildren the 6 books, yes 6 books that cost me $114.00. That was not good enough for PDIC!!! I now will not be giving my grandchildren these books from a company that blatantly took advantage of me. My bank has removed the $97.00 from my card and looking into this. I would like to return these books and get my $114.00 back! How can we do this? AGAIN, I am not giving this Christian books to my grandchildren from a company that took advantage of me!!
By Carolyn
I ordered 3 books. Received them, paid for them and now I have a $102 on my credit card!. I did Not order this and did not even received anything for the $102.can not get in touch with the company
By Sigourney B.
Scammers! Stay away from this company!!!
By Kristen F.
I clicked on one star otherwise I couldn’t write a review. This company is a scamming company. Their website just spins when you click in any customer service option and they don’t answer their phone, but they do duplicate your order and then charge you for a yearly membership you never authorized. I’ve submitted a formal complaint with better business bureau and all the other complaints were the same as mine. 11/08/
By Barbara
Wish I'd looked up this company before being scammed. Duplicate order for which I was charged, and"digital library" I didn't authorize.
By Elizabeth W.
Same scam as with all the other complaints. Order 3 books and did receive them. However, I was charged $97.00 plus tax for a monthly digital library I never subscribed to. Can find no way to get in touch. When I try to cancel through their customer service it says my email doesn’t show up to cancel.
By Gail Sheaffer R.
Ordered three books. Charged and received no problem, however, now a 97.00 charge on my account and don’t know why. I have not authorized anything or ordered anything else.
By Brenda M.
