Karla was extremely helpful and professional
I was able to share my concern with Karla one of the PSI representatives and she went ahead and took care of the issue promptly. I appreciate the quick response and support shown by PSI
By Vivan C.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
PSI Health Insurance (psiservice.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
391 approved reviews, newest moderated first
I was able to share my concern with Karla one of the PSI representatives and she went ahead and took care of the issue promptly. I appreciate the quick response and support shown by PSI
By Vivan C.
Excellent help and support throughout the process. Also with reasonable cost for students.
By Kirubaharan N.
The support service was really fast and great. Thanks, specifically to Madesin who answered all my questions and helped me through the process.
By RENAN ANDRADE DE A.
Carla was amazing and professional! PSI are lucky to have such an amazing employee!!
By Hosam O.
Odette was very polite and listened very well. As a customer service representative she was very efficient in terms of making me feel valued and cared for. However she wasn't able to help me with a solution which was actually beyond her scope and means, so I don't blame her for that. Odette deserves 5 star but I took away 1 star because PSI could do better by offering multi-year health insurance coverage. I would appreciate if PSI have multi-year (1 month - 3 years) health insurance coverage for international students because in some programs and schools they demand that we have 3 years (or equivalent to our program duration) health insurance coverage so that our visa papers are approved for 3 years. I would appreciate if PSI could consider this option in the interest of international students who need it. I am a current client and registered for 1 year (max coverage) and top tier insurance. And I plan to stay with PSI for the duration of my program. Thank you!
By Sonam T.
Nice service and quick response by the team. Very co-operative.
By Nidhi Govindraya K.
Very good customer care service.
By Rohith P.
I am very thankful to Odette for helping me out today. She has patiently guided me through the complexities of health insurance, addressing every concern with clarity and professionalism. Odette is profoundly knowledgeable and made the process seamless for me.
By Teja Akanksha V.