My experience with the service was…
My experience with the service was really great and I would recommend it for sure…
By Ana P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
PSI Health Insurance (psiservice.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
391 approved reviews, newest moderated first
My experience with the service was really great and I would recommend it for sure…
By Ana P.
Psi which claims to be the No1 health insurer for year abroad students is an absolute scam. A year after my daughter was in a RTA sustaining a serious head injury which required medical care while she was in the US, they still have not honoured claim and are still trying to wriggle out of paying her medical bill under various spurious ‘further requests’. Avoid this company - they make it very easy to sign up and we selected the top tier of cover. However if you are unlucky enough to actually need to claim for a serious accident and need this insurance company to honour and settle your claim ; forget it! GBG, their intermediary ‘customer service’ department have clearly and cynically been tasked with not honouring claims. What PSi does do is sell insurance; it’s just that they don’t pay out when you need it. Absolutely disgraceful! Save yourself a year of aggravated and unnecessary psychological stress and choose another provider!
By Bonaventura B.
As a customer service representative she was very efficient in terms of making me feel valued and cared for.
By MUHANNAD A.
I reached out for customer support to find out the in network providers near me and also, if I’m eligible for certain service based on my plan. Odette, was quick and patient in answering my questions.
By Joshua P.
The service is fast and effective, I had a concern for my insurance, and it was solved fast.
By Isabela G.
They promptly solve my problem, changing my coverage date in little days.
By Erikson
It was very warm experience talking to an representative, she explained my all questions with concise details, I really helped me. Thank You for Guidance Odette
By Unkown
Karla was a delight to speak with. She genuinely wanted to help, provided frequent updates and was very quick to solve my issue.
By Riya P.