Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
Protos SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
The PROTOS organization is the complete package of integrity and professional service. Their communication and constant support are number one in our book.
By Darryl H.
Response from Protos Security· Sep 9, 2025
Thank you for your review of Protos Security, we are committed to providing an exceptional experience to our valued vendor partners!
Protos faciliated a vendor conference for security firms like ours that take on security assignment from Protos' nation network of clients. It was run extremely well and was incredibly value as a vendor to learn not just what Protos needs and encourages, but also hearing from clients directly as well as other vendors who are doing it well. First time I felt like a true partner with company similar to Protos's model.
By Brett Gillies, A.
Response from Protos Security· Sep 9, 2025
We appreciate your feedback on the Vendor Conference. Thank you for being a valued partner in the Protos Security network!
Quick response to an emailed questions with specific answers.
By April Chavez LOBO Executive A.
Response from Protos Security· Sep 9, 2025
Thank you for your review, we appreciate your feedback!
Great company to work with.
By Asdel
Response from Protos Security· Aug 12, 2025
We appreciate your review, thank you for being part of the Protos Security vendor network!
Where to even start , First of let me start by saying communication is everything to me and PROTOS team does such a great job with this. If you're a SMALL business trying to grow they will give you all the work you need to start growing, your vendor relations managers do whatever they can to get a contract that you can work with, dispatch does an amazing job at always answering calls immediately. The on boarding team is great! Very patient and informative . Even once you have the contracts, the SERVICE agents do a great job at helping you keep a great connection between your business and the clients needs. I am able to provide FAMILIES with work thanks to the GREAT work of the Protos team, we could not have done this on our own, it has all been TEAM work all around , feels like a dream at times but its not , this is really how Protos operates and I'm thankful for the opportunity. From all of us at Scorpion Protection thank you all for your hard work, we see you , we appreciate you.
By Edwin R.
Response from Protos Security· Aug 12, 2025
We’re grateful for your review and for the strong relationship we’ve built together. Protos Security is proud to work with vendor partners who consistently deliver exceptional service. Your dedication does not go unnoticed—thank you!
My overall experience working with PROTOS has been good. I do feel like there should be more permanent opportunities presented. But I do understand our footprint is not like other states and big cities. Our company strives for quality over quantity. This we only hire the best and brightest security Officer, that must have a background of security, military and or law enforcement. We want to provide a quality over quantity service and stand out as an elite security agency.
By Shawn F.
Response from Protos Security· Aug 12, 2025
We value your feedback and your continued partnership. Protos Security knows that our success depends on vendor partners who share our dedication to excellence. Thank you for your contributions and commitment!
had the pleasure of attending a session with this Protos security company, and I am thoroughly impressed. The staff was incredibly knowledgeable and thorough when explaining the dos and don’ts of their services. (Kimberly, Glenn, Patrick to name a few). They took the time to ensure that all guidelines were not only clear but also structured in a way that made it easy to understand. I could tell they truly care about providing top-notch service while keeping their clients’ best interests in mind. Their professionalism and attention to detail gave me complete confidence in their ability to handle any situation. Highly recommend to anyone in need of reliable and well-informed security
By Kimberly P.
Response from Protos Security· Aug 12, 2025
Your feedback means a lot to us—thank you! Protos Security is fortunate to work with vendor partners who share our commitment to quality and client satisfaction. We truly value your contributions to our shared success.
Great company. Pay on time with no issues.
By Charles M.
Response from Protos Security· Aug 12, 2025
Thank you for sharing your experience. The professionalism and dedication of our vendor partners, like you, are vital to Protos Security’s ability to deliver exceptional service to our clients. We appreciate your work. #EarnGrowProtectTogether :-)
