Friendliness and responsiveness of the…
Friendliness and responsiveness of the team is commendable.
By rd Eye S.
Response from Protos Security· Sep 16, 2025
We appreciate hearing about your experience, thank you for your review!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
283 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
Friendliness and responsiveness of the team is commendable.
By rd Eye S.
Response from Protos Security· Sep 16, 2025
We appreciate hearing about your experience, thank you for your review!
Protos is great they keep work flowing. They are professional and always egged to help or correct any issues.
By customer
Response from Protos Security· Sep 16, 2025
Thanks so much, we appreciate having you in the Protos Security vendor network!
Working with Protos, has been a breath of fresh air. Allowing myself and employees to expand our reach in the security space.
By Rob H Watson E.
Response from Protos Security· Sep 16, 2025
Thank you, that's music to our ears! We appreciate having your in the vendor network and wish you every success!
I do not call often but when I do the professionalism and quick action they take is priceless. Deidra is fantastic. Kind and helpful with excellent follow up.
By Toni Lynn Harper - PSC of A.
Response from Protos Security· Sep 25, 2025
We appreciate your feedback and agree, Deidra is fantastic!
I like that protos does the work in getting the contracts with major companies and outsourcing the work to companies that may not have won the bids. I do not like the point system AT ALL. The application never works and we are left without payments or don't get work because the app didn't work and our scores and reflecting poor work from our company. There is more temporary work than permanent to keep guards with us. We have more guards than work consistently.
By Sharonda G.
Response from Protos Security· Oct 8, 2025
Thank you for your review. We value your feedback!
Very knowledgeable
By Joao
Response from Protos Security· Sep 25, 2025
Thank you for your review of Protos Security!
Jonathan was very professional and answered all of my questions. It was very informative and will help us to maneuver through the process. Look forward to working with Protos!
By Chris H.
Response from Protos Security· Sep 25, 2025
Thank you for your feedback, we're looking forward to having you as a valued vendor partner!
This company is amazing! The rates are good and they really know how to make you successful! The service agent Deidra is wonderful! We really love her!! Protos is going places!!
By customer
Response from Protos Security· Sep 9, 2025
Thank you for your review of Protos Security and we're glad to hear about your experience as a vendor partner!