Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
Protos SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
The people at Protos are fantastic. Always one step a head.
By customer Scioto Security Co I.
Response from Protos Security· Mar 11, 2026
We're lucky to have a wonderful team, thank you for your review of Protos Security!
We have proudly partnered with Protos Security in California for over two years and have consistently had a positive experience working with their team. Protos demonstrates a high level of transparency, accountability, and professionalism in all aspects of their operations. Their staff is highly responsive, knowledgeable, and supportive, which makes coordination smooth and efficient. Additionally, their applications and systems are very user-friendly, allowing operational tasks to be handled quickly and effectively. We truly value our partnership with Protos Security and appreciate the professionalism and reliability they bring to every interaction.
By Ajmal A.
Response from Protos Security· Mar 10, 2026
Thank you for being a valued partner of the Protos Security network and for your feedback!
Do not get response when contacting “Support”. Then get lecturing emails from Accounts Payable.
By Vendor
Response from Protos Security· Mar 23, 2026
Thank you for sharing your feedback. We appreciate you letting us know about this experience. We have a dedicated Support Avenue set up to help address these concerns directly, and our team is always here to assist you.
Top Notch security services all round the clock.
By Adebayo.O
Response from Protos Security· Mar 9, 2026
Thank you for your review of Protos Security!
Always there to deal with any issues
By Vendor
Response from Protos Security· Mar 9, 2026
Thank you for your feedback!
My experience with Christian in the compliance department was everything I appreciate Christian being very professional very responsiveness, he demonstrated wow, guiding me through the compliance requirements. Christian made the process smooth and straightforward, I greatly appreciate and value the positive experience and I look forward to working on many projects in the future with Protos Security.
By Legacy move Security L.
Response from Protos Security· Mar 6, 2026
We are lucky to have Christian on our team, thank you for your review of Protos Security!
We get good business from Protos, however, the technology and IVR system is always hit or miss!
By Prior Vision, L.
Response from Protos Security· Feb 20, 2026
Thanks for your feedback, we appreciate your review. Please reach out to our Dispatch team immediately if you are having difficulty clocking in/out while on assignment.
Great experience with their compliance support team! Honestly, I’ve already gained real benefits—especially with securing the proper insurance—even before officially starting. I’m excited about this business journey and ready to be part of this team.
By Ivan A.
Response from Protos Security· Feb 16, 2026
Thank you for your review, we're excited to be on this journey with you!
