They went above and beyond to make sure…
They went above and beyond to make sure my order was right. Thanks again
By NE E.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
128 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.
Propel Parts (propelparts.us) has 128 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
128 approved reviews, newest moderated first
They went above and beyond to make sure my order was right. Thanks again
By NE E.
Misty reched out immediately because I accidentally placed an order twice. Fantastic service.
By Brian Y.
Response from Propel Parts· Mar 10, 2026
Hello Brian, Thank you for the kind review! We’re glad Misty was able to catch the duplicate order and get it resolved right away. We appreciate your support and look forward to helping you again whenever you need parts.
Australian buyer, sales where professional and very responsive with secure parts identification. Highly recommend. Bedrock Exploration Pty Lt, Australia
By Gerard H.
Response from Propel Parts· Feb 19, 2026
Thank you Gerard and your team at Bedrock Exploration Pty Ltd for the kind words. We’re grateful for the opportunity to support your operation and make sure the ordered the right parts for your application. We appreciate the recommendation and look forward to serving you in the future
WANTED TO THANK PROPEL PARTS FOR THEIR ATTENTION TO AN URGENT MATTER I HAD. THEY RESPONDED QUICKLY & RESOLVED IT. I ALSO WANTED TO MENYTION THAT OUR CUSTOMER'S ARE VERY HAPPY WITH THE PARTS EWE HAVE BEEN ORDERING FROM PROPEL. WE WILL DEFINITLEY CONTINUE TO DO BUSINESS.
By NEW MEXICO AG PARTS & S.
Response from Propel Parts· Feb 5, 2026
Thank you so much for the kind words. We truly appreciate your feedback and are glad we could respond quickly to your urgent matter. It means a lot to hear that your customers are happy with the parts you have been ordering from Propel Parts. We look forward to continuing to serve you and supporting your business for many years to come.
Our CSR for Dymax Inc., Deb, has been extremely helpful and consistently provides quick, accurate information regarding parts and inventory. When we encounter difficulties finalizing transactions through the internal website, she is able to promptly generate quotes and provide an external, secure method for payment. Her responsiveness and willingness to assist play a key role in supporting our team’s success.
By Andrew J.
Response from Propel Parts· Jan 31, 2026
Hello Andrew, Thank you so much for the 5-star review and for taking the time to share this feedback. We’re thrilled to hear about your experience with Deb. Her responsiveness, accuracy, and willingness to step in and find solutions are exactly what we strive for, and we’re glad she’s been able to support your team so effectively, especially when things get complex. We truly appreciate your partnership and the trust you place in us. Please don’t hesitate to reach out if there’s anything more we can do to support Dymax Inc.
Ótima empresa
By Mauricio
Very nice job
By Sharif
Response from Propel Parts· Dec 11, 2025
Thank you for the five-star review. We’re glad to hear everything went well. At Propel Parts, we work hard to deliver reliable, precision-fit parts that keep your machines moving.
Great prices prompt courteous customer service and fast shipping.
By Dale
Response from Propel Parts· Oct 29, 2025
We really appreciate your 5-star review! ⭐️ It’s great to hear you enjoyed our prices, service, and fast shipping — that’s exactly the experience we aim to deliver every time. Thanks for choosing Propel Parts - we look forward to helping you again soon!