Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
I purchased this dress for my niece I was a little scared about purchasing a dress that I haven't seen in person but when I took it out the box the dress was absolutely perfect... It was gorgeous and my niece loved it...
By Tonya K.
The return process was pretty annoying.
By Lisa
Wide variety of dresses on website compared to others I've seen. Very very very pleased with my dress! Fit perfectly and is beautiful!
By Marie
Fast and accurate
By Heidi H.
Great experience! Received beiautiful Morilee dress by need date! Excellent customer service! Highly recommend getting your dress from Prom Dress Shop!
By Grace H.
Great experience
By jamie A.
Would order from here again.
By Waffles
Loved the dress, It came in on time. It was in perfect conditions too. I really would recommend girls to buy their prom dresses here.
By Courtney H.
