Fast shipping and better than
Fast shipping and better than expected!!!! Will return again!!!
By nicole S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
Fast shipping and better than expected!!!! Will return again!!!
By nicole S.
Amazing! Placed my order and in less than a week I received my order! Perfect right out of the box. I definitely will use this website again! Love it!
By Regina R.
Love the product.
By Brinder C.
Always 5- star gowns... supersede every expectation every time
By Shawn J.
Customers Service was outstanding!!
By Kim K.
Dress arrived with one strap already ripped and slight stain on the fabric. We are working with our tailor to resolve the rip. Also arrived stuffed into a dirty plastic Fedex bag left on the doorstep in the rain. Not great service for a full priced prom gown.
By Kristine S.
I think it’s a shame that you have dresses that you can’t return! How do you know from the material, style, designer if it’s going to be a good fit. I bought a dress doesn’t fit at all, & am stuck with it!!!
By Nancy G.
Dress was exactly as shown. Quality is good
By Renea Burrows B.