Amazing!
I purchased my prom dress from here, and it was a great experience. It came in perfect condition within the time promised, in fact, it was very fast! The included garment bag is also amazing!
By Paige
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
I purchased my prom dress from here, and it was a great experience. It came in perfect condition within the time promised, in fact, it was very fast! The included garment bag is also amazing!
By Paige
Perfect transaction! Dress came quickly and with a garmet bag
By Angela R.
Dress was exactly as described. Actually it was more beautiful in person. The size was a perfect fit
By Laura R.
Dress is gorgeous, well made and exactly what we expected. Arrived promptly. Would recommend highly
By Jane L.
Excelent quality
By Morayma C.
Dress was shipped very fast. Very satisfied!
By Rodney J.
Super great website! 10/10 recommend!
By Baylee S.
They have a wonderful selection of dresses and Customer Support is EXCELLENT! While it would be nice if they would supply you with a shipping label should you have a return, the instructions for a return are very straight forward, and they are very quick when it comes to issuing you your credit once they receive your return. Everyone with whom I communicated was awesome through the entire process of ordering, returning, reordering...and finding my daughter the perfect prom dress! Thank You!
By Kimberlry