Did not get my dress in time even after…
Did not get my dress in time even after I paid for speedy shipping. Also, if I would have sent it back they were going to charge me 15 percent restocking fee even tho I never opened the box
By Shakima V.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
Did not get my dress in time even after I paid for speedy shipping. Also, if I would have sent it back they were going to charge me 15 percent restocking fee even tho I never opened the box
By Shakima V.
Beautiful dresses
By Mercedes
the size is not acurrate-
By Kathia R.
Im just in love with my dress! Thank you so much! ❤
By Synavere S.
It is the second time I buy and my fifth dress and I am not disappointed, the dresses are of excellent quality, I recommend them 200%
By Berenice R.
Awesome site, authentic designer dresses. Dress was delivered to my door two days after shipping and was exactly what I ordered. I highly recommend it.
By Marguerite M.
my dress shipped on a Thursday and arrived on a Friday . ❤️ I was very pleased with the results and beyond happy . I love my dress !
By Nell H.
The representatives that we spoke with when we needed assistance were very knowledgeable and friendly. The dress arrived on time as promised and the quality of the dress was amazing. We were very pleased and will return next year.
By katherine G.