They would not issue refund
They would not issue refund. Have sent 10 emails and will not provide address to return. DO NOT USE.
By Tiffany W. D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
They would not issue refund. Have sent 10 emails and will not provide address to return. DO NOT USE.
By Tiffany W. D.
I like this company. I have been their customer for over a years now and I have a great experience with them. I'm more then pleased, thank you!
By Sophie H.
Response from Promdressshop· Oct 29, 2025
Thank you for sharing your feedback. We appreciate your business.
Perfect dress so very beautiful and stunning in person ! Fast shipping .
By Juliet R.
Response from Promdressshop· Oct 29, 2025
Thank you and we appreciate your business.
The dress is beautiful and fits perfectly. The shipping was so quick as well.
By Jacqueline M.
Amazing service, came very quickly
By Kennedy M.
Fast shipping, beautiful dress!!! We just love the dress and it fits perfectly.
By Suzanne G.
Beautiful dress
By Maria A.
perfect support and very fast international shipping
By Clara S.