Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
the dress my daughter picked out for prom was really pretty i didn't think i would like it but when she tryed it on she looked beautiful it is a little long but the top part fits perfectly thanks to you guys im done shopping for prom already
By tina M.
Very happy with everything. Dress is beautiful and the shipping was fast.
By kati J.
Went to a boutique to try on dresses. Fell in love with an Ellie Wilder dress I tried on. The boutique couldn’t get the size I needed so I looked online and found it here in my size. Ordering was easy, shipping was free and I got exactly what I wanted slightly cheaper too. Will definitely buy from here again. I would recommend this place to anyone, they have beautiful dresses and are reasonably priced!
By Huerta
Ordered a dress for my daughter, it was 2 sizes too small so now I’m stuck with it because it was a final sale. I just wanna wanted to exchange for another size and they would not work with me at all! This was a Rachel Allan dress and my daughter has other dresses in this brand in a size 6 so I know the sizing runs small that’s why I ordered a 6 when she normally wears a 2. Even in a 6, the dress was 2 sizes too small.
By Deelea H.
Dress came in 2 days and the price was good. Just a pictured. I would buy from Prom Dress Shop again.
By Kim S.
Dress was shipped expeditiously and arrived prior to expectations. The dress by Morilee fitted exactly as described.
By Nikki J.
The dress was beautiful but was a little to much on the top but I emailed them right away and was able to return. Thank you
By Traci
unfortunately the dress did not work out for my daughter But the ordering process, shipping and tracking notifications in return process notification was very easy and clear.
By Ira C.
