Slow shipping, great product
Ordered this early December. Finally received the product late January. They didn't even process my order for 2 weeks. Support couldn't do much to help things along. They didn't seem to be in a hurry to get my purchased product to me. Wanted it as a Christmas present but ended up waiting 2 months instead. The product is great and my desk is everything i wanted it to be. Assembly was a little tricky, but nothing i couldn't figure out. A video of assembly would have been nice.
By Greg
Response from Progressive Desk· Feb 17, 2022
Hi Greg, thank you for taking the time to leave us this review. We really appreciate it and would firstly like to sincerely apologize for any inconvenience you faced with our shipment as well as our couriers. We are actively working to improve our service since the beginning of the pandemic, as top quality service to our customers is a priority for us. We're otherwise glad to see you had a positive experience with us, and we hope that you are able to enjoy the use of your desk for a very long time! As for the desk assembly, we do have video assembly instructions available on our Youtube channel which you can gain access to by scanning the QR code on the product manual provided. Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.