Great service
Great service. Sean stayed in touch prior to the job. Very polite and went about his work. All new locks and new keys.
By Richard C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
Great service. Sean stayed in touch prior to the job. Very polite and went about his work. All new locks and new keys.
By Richard C.
Professional, excellent customer service, knowledgeable, "get it done right the first time" service. Highly recommended.
By RAFAEL
good work 👍🏻 thank you
By bleu
Quick working young man. Did a great job
By D. C.
Working out well
By CHRISTINA
Good experience
By ANTHONY
Great fast friendly service
By COREY
They said the water pressure regulator in my home must be replaced before they install the Moen flo sensor, so I agreed. The water pressure regulator they installed was faulty (the water pressure kept fluctuating between around 60psi and 78psi on a daily basis, after keeping the pressure at 60psi for two days). They sent the plumber and he said it shouldn’t be like this, and the pressure regulator must be faulty. He installed another one, and the new one is letting the water pressure fluctuate between 56psi and 88psi on a daily basis, even worse than the first one. I’ve called Frontdoor pro customer service 4 times this week. Each time the agent says they will definitely give me a call back later the same day to schedule the follow up appointment and they never do. Texted the plumber and called him once also and no response. Oh and they’ve charged me $465 for the water pressure regulator that doesn’t work and now I have to keep calling them to do the job correctly for me.
By Pari S.