Great experience, kind, thoughtful, and did an amazing job!
Stephanie went above and beyond to make my experience great on an incredibly stressful day! I am so grateful!
By KATHLEEN
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
Stephanie went above and beyond to make my experience great on an incredibly stressful day! I am so grateful!
By KATHLEEN
The tech was incredibly knowledgeable and just an all around nice person. He was quick and efficient. I recommend them!
By Jovian A.
I purchased an AC replacement through Frontdoor Pro in May. Now, almost October, the contractor they assigned, due to nonresponsiveness, failure to follow manufacturer guidelines, and outright incompotence, has yet to correctly install the system. Frontdoor Pro has absolutely refused to assign a contractor willing - or able - to complete the job. I will be forced to find my own contractor to complete the work for which I paid Frontdoor Pro and will be pursuing legal action to recover the cost. Do not use this company, for anything, ever.
By Daniel W.
is nice to deal with the same company each call not different company’s each service call WARHOLD is very good and professional
By MICHELLE
The two guys that installed the door were very polite and helpful. Went above and beyond, very clean and tidy, left the place immaculate. Beautiful door, so glad I picked this option.
By Sandy D.
Prompt, friendly and professional. Arrived on time and fixed my problem efficiently.
By KELSEY
Quick and efficient. In and out in no time
By Ap
Great service
By JAMES AND C.