Thumbs up!
The technician was courteous and very skillful in changing our locks
By SCOTT
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
The technician was courteous and very skillful in changing our locks
By SCOTT
Great service did everything needed to be done.
By ROBERT
The technician was able to come to the house on the same day as the request went through. He was professional and courteous. I would definitely recommend this company!!
By DIANA
Friendly technician and he was fast to get the locks changed. He noticed some of my locks were installed upside down and fixed one of them, completely unprompted. I appreciate the attention and care taken in making my home more secure.
By ALANA
The workers were great and the boss advised me on things his company doesn't even do!
By LISA
Professional and helpful
By Greg
Service and staff
By DANIEL
He was here on time, the job was done quickly, and he was very polite.
By KAREN