Printrunner.comReviews of printrunner.com

I am a repeat customer. I appreciate the process of the order to delivery. Easy, professional, cost efficient, great quality.

Ordered 150 stickers, but only received 99 stickers. Take my advice and count your order at the counter in front of staff. They did not believe that the order was incorrect until the clerk decided to count it for himself. Once confirmed that the order was indeed WRONG. He (I forget his name, Robert?) said that the missing stickers would be delivered overnight (next day by 4 p.m.) ...Which was a lie the order came 2 days later and was delivered to my neighbor across the street. This incompetence delayed my road trip to Las Vegas over nine hours and management would not allow the package to be rerouted to my Vegas hotel. Worst experience ever. I don't care that my order was doubled, I lost money on my hotel stay to wait on package to be delivered. The phone service was useless and Customer Service in located off- shore. Horrible service experience all the way around. Although the stickers are nice, I will not consider using this company again. 1 star only because the stickers are nice.

Quality is Great! I found this company online. I am so grateful that I found them. The comments was very helpful from other customers. It was very easy to create, which enjoyed doing that myself. My bookmarks was delivered on time. I believe that our members and Guest will love these bookmarks . Thank you

Great pricing Quick turn around Product is spot on

Ordering online with the upload of my logo was so easy. I love that I was able to review and approve my order before they made it. I got it today and everything looks so great! I will be reordering again. Also, the price can't be beat by any other print company.

Always easy and helpful printing

I've have ordered from them for over 5 years. The 2 orders I had prior to this last one had minor issues. I did not complain. Then my last order was unusable. The cut in the back to assist in getting the label off was non existent. I called and was told they would promptly fix this. Three days later someone emailed asking for more evidence so I made another video. Then two days later I got another email asking when I was sending evidence. I called and they said they found the email but still sent another email asking about quantity that was bad. Then 2 days after that they sent me an email telling me they were sending a call tag to pick up the defective ones. All the while I kept telling them the urgency that I needed these labels. Finally when the Fedex driver came I just got frustrated and told them never again. They are not the same company. It seems now that they are a big corporate company they don't care.

Great service Clean finished product. I am really happy with this company.