Excellent customer service!
Excellent customer service!
By Suzanne
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
78 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SVANTTO, we want to create a new way to live and work. We want to break free from the constraints of the traditional workplace and experience the world while working. To embrace an intelligent future, we are keeping innovative and struggling to be a trustworthy brand for every consumer.
SVANTTO (svantto.com) has 78 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
78 approved reviews, newest moderated first
Excellent customer service!
By Suzanne
I purchased a new e-reader pen from eBay, which I found did not include operating instructions for the device. When I contacted Svantto, they were quickly able to determine the model number of my device and send me a downloadable link with operating instructions. This company has EXCELLENT customer service!
By Kathy
Very attentive to my issue with a previous product that I purchased. Replacement was sent in a very timely manner.
By Monica
They replied after a week of my raising an issue and they were able to help me fix the problem with my thermal label printer. It wasn’t connecting to the usb of my laptop but they sent over a file for me to download which sorted out the problem.
By Caroline
Hello: I've had various questions about your product. Support has replied and provided the answers that I needed.
By Ramiro S.
Great experience! We had an accident as a result the screen broke, reached out to customer service to see what I could do and if they offered a repair service. Customer service promptly replied and kindly offered to replace our broken screen at no charge.
By Jose O.
I recently reached out to Svantto's support team regarding an issue with my scanner device, and I was genuinely impressed by their response. The team was quick, professional, and provided a clear solution within 24 hours. Thanks to their prompt assistance, my device is now working perfectly. It's great to see a company that truly stands behind their products with efficient customer support. Highly recommend Svantto for both their products and service!
By Vaibhav B.
The customer service has been really responsive. Very many questions asked after purchase answered which is impressive!
By Nathan V.