Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,483 reviews
Prescription LifelineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,483 approved reviews, newest moderated first
I'm one of the lucky one's...my call was answered by Layla. Sooooo spot on with my query. Rockin' lady !!! Prescription Lifeline is most fortunate to have her to work with :) Thanks, Layla.....God love ya, girl. Shine On ! Cassandra
By Cassandra
Rebecca was very kind, friendly and provided me with the answers to every question I had in a quick, concise manner. Thank you, Brent Billehus
By Brent B.
When you are told to go to lillycares.com. DO NOT make the mistake and go to lilycares.com. Missing 1 L to get you to the correct place. This is not where you want to be. They are very nice and move very quickly to get your info and bank account number. The real Lilly was not happy with this scam info. So please be forwarned. You may be able to get your medication free from the correct site. Wasted a day with these folks, but had the incite to call Lilly and ask them why they needed my bank acct. info. jude mclein
By jude
Andrew was so nice and helpful to me...He got my information and in 2 hrs knew i was approved then I spoke with Vanessa and she was equally as nice and she got the rest done....we will see how the rest goes but I think I am being helped with something I didn't know where to turn....
By susan
Prescription Lifeline Is wonderful....I cant tell you how grateful I am for you helping me get the medications I need..Thank You Layla for being so kind and patient with me You are appreciated!!! My overall experience with this company is A+++
By Barbara M.
They took my $$$ and afterwards they claimed to have tried contacting me. I received more paperwork to sign and did and still nothing Very rude advocate So I live on a fixed income and all they did was take my money and did nothing for me... I would never recommend these thieves and liars.
By Judy C.
This company takes your money before they even know if they can get your prescriptions. If you qualify, PL gets your prescription for free and charges you. They do not accept credit cards because you could get your money back. They demand your bank number and immediately take money from it before you get anything. I found out within days of connecting to this company that they were a sham and I cancelled within 7 days. I was told to send all their forms back to them and they would refund $50.00. I did this and was sent notice today that I will get nothing. I do not have the space to share all the lies I have been told.
By Minnie K.
I had a great experience with Leyla Lopez she really made my day because I had no ideal how I was going to get my medication she solved everything I need it in one phone call big UPS to Lila thank you very much have a great day.
By Melanie K.
