Providing not excellent and quality…
Providing an excellent and quality care. Medical staff are so approachable and friendly in manner.
By Dawny Eeman D.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use.Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you!Features of the program include:“No hassle” ordering and monthly or quarterly auto-ship re-ordersYour own personal Customer Care RepresentativeFree and discreet shippingWe work with your physician to ensure you’re receiving the right product for your needsWe handle everything including billing to your insuranceIs your co-pay causing a financial burden? We may be able to eliminate itOvernight shipping of emergency catheters
Patient Care Medical (patientcaremedical.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
127 approved reviews, newest moderated first
Providing an excellent and quality care. Medical staff are so approachable and friendly in manner.
By Dawny Eeman D.
It was great to work with the people At Patient Care, especially Kenneth Malone. He was very professional and took care of all the paperwork with my Urologist and with the Insurance Company. Highly recommended.
By A. F.
Very helpful,they sent me samples right away
By David M.
Chase was very helpful - answered all my questions via email as well as over the phone.
By Diana H.
I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.
By Steven P.
I feel fortunate to have made a completely random call to your company and reaching Chase . I explained my situation to him and he told me “no problem” , we’ll be glad to be your new catheter company” . He interacted with me and treated me in a very professional manner . I’ve received my supplies @nd am very happy . Thankyou kindly Chase for helping me . Sincerely , Christopher OCHOA
By Christopher O.
Lara was very helpful and explained my options clearly. She answered my questions patiently and thoroughly as well.
By Jeffrey W.
Lara easy to work with straight to the point, excellent service 5/5 and fast shipping.
By Alex