Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
Premium SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Premium Saunas, we believe your home should feel like a retreat. That is why we offer a carefully selected range of traditional, infrared, indoor, and outdoor saunas, all crafted with quality you can count on. Each sauna includes a full manufacturer’s warranty, and with our price match promise, you are guaranteed the best value online. From start to finish, our team is here to make the process smooth so you can enjoy the comfort, health benefits, and relaxation of your own private spa at home.
Premium Saunas (premiumsaunas.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
175 approved reviews, newest moderated first
I ordered the SaunaLife CL4G model, and the craftsmanship is remarkable. It perfectly matches what I envisioned, and the purchasing process was effortless. A fantastic upgrade to my home!
By Arthur Z.
Excited to use our sauna heater. Easy to purchase on website, product showed up very quickly with no issues!
By Natalie C.
The sauna was easy to put together, and it shipped quicker than anticipated. Premium Saunas kept me updated throughout the process, which was a nice touch.
By Awa
Easy to deal with. They made it easy to fix my mistakes.
By Scott S.
I have not received Sauna yet, but the rep who assisted me was a pleasant experience, I am building a home and ordering a lot of items and not all reps are experts at what they do and give helpful information and ask the right questions and these guys did!
By Jill E.
I had a few questions before placing my order, and customer service was so helpful. They responded quickly, and I’m really pleased with my new sauna!
By Roy
Good communication, shipment and item. Harvia 300Duo
By Serge S.
After some searching, I found Premium Saunas had exactly what I needed at a great price. The sauna arrived in perfect condition, and I couldn’t be happier
By Nonkululelo N.
