The call was handled very professional…
The call was handled very professional and totally satisfied with the results. Thank you
By Robert F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
414 approved reviews, newest moderated first
The call was handled very professional and totally satisfied with the results. Thank you
By Robert F.
Sharmine was so much help and she didn’t take long to get my account taken care of. Great customer service.
By Dee G.
Sharmaine was very helpful and polite. Extremely professional making sure I had the email I need before getting off the phone. Little things like that make for great customer service.
By Jersey C.
I was involved in an accident and had to call Premium a few times to change out license plates. Each time I called, customer service was great, friendly, and hassle free. Thanks Premium.
By Linda M.
I was having an issue receiving my code to access the parking garage. I contacted Customer Support and Kimberly was extremely helpful with getting my code. She called me back within minutes to correct the problem. Thank you Kimberly
By Annette C.
Cynthia took care of me. Excellent job.
By john H.
Needed to renew my parking pass and they were able to do it via their chat. Really easy and quick
By Jeff H.
The Premium Parking APP was defective. The payment process confusing. The customer service support was very good. Thank you.
By Alexander A.