The Best Journey
This company is so easy to work with. They are very professional, and make you feel very comfortable when you get confused or stressed. I would highly recommend them.
By patricia S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
792 approved reviews, newest moderated first
This company is so easy to work with. They are very professional, and make you feel very comfortable when you get confused or stressed. I would highly recommend them.
By patricia S.
The circumstances of doing this mortgage were a bit unusual. We (my fiance and I, bought her mother's home after having to put her mother into a nursing home). There was a reverse mortgage on the home and financing for the nursing home had to be approved through the office of the aging. Both of these things had some pretty strict timelines and guidelines that needed to be adhered to. The two ladies that we worked with (Mary Battaglia and Tracy MacDonald) went out of their way to make sure that this happened for us and in the proper time frame. Please let them know again how appreciative we are for how well they worked with us.
By Robert R.
Seemed very thorough and followed up frequently to ensure a timely closing.
By ROBERT D.
We had a great experience using Premium Mortgage!
By A.M.
Michelle Corbani and Wendy Coles at Premium Mortgage were so awesome they helped me through out the whole process and made everything very easy and understanding. This made the purchase of my first home even better!! I have already recommended Premium Mortgage to my friends and I will continue to do so! Thank you very much!!!!!
By VANESSA A.
I had a great experience with Premium Mortgage! Chris Lake and everyone else we worked with were incredibly helpful and were quick to respond to questions!
By Casey D.
Premium mortgage was amazing! Trish did an excellent job rushing our loan. We can't thank everyone enough!
By MELISSA F.
fast, efficient and pro-active
By Lost in R.