Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
36 reviews
Premium Appliance RentalsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving the Austin and surrounding areas with quality and affordable washer and dryer sets for a low monthly rate starting at $49.99/month.
Premium Appliance Rentals (premiumappliancerentals.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 28 reviews with 5 stars · Clear filters
Great customer service! From signing up to the delivery, everything went well. William was very helpful when I needed help choosing which set I needed. He installed the set carefully in a timely manner and I am very satisfied with the delivery!
By Bobby
Response from Premium Appliance Rentals· Aug 3, 2021
It was such a pleasure! Thank you for choosing us Bobby. :)
Wonderful Experience William is very patient and kind to explain all the details. Best experience I have ever had!
By Shu-Ching T.
Response from Premium Appliance Rentals· Aug 3, 2021
Thank you so much Shu-Ching! So glad we could be helpful.Please feel free to reach out if you have any further questions.
William was very nice, explained things very well, and fixed the issue lickity split. Fantastic gentleman.
By Joshua Sidell T.
Response from Premium Appliance Rentals· Aug 3, 2021
Haha thanks Joshua! Best review ever. Please feel free to reach out if you have any further questions. We're here for you. Cheers!
Everything was great! I had the problems explained to me and how they were going to be corrected. Completely happy with this.
By Derek C.
Response from Premium Appliance Rentals· Aug 3, 2021
Always a pleasure Derek! That's what we're here for.
Required a washer dryer set quick at our rental home for next 1 year, but Premium Appliance Rentals had only one available 1 month out. After requesting, they found a way to expedite the delivery to within a week. Delivery was done by William, very well coordinated, timely and he was a pleasure to deal with.
By Promod
Response from Premium Appliance Rentals· Aug 3, 2021
It's our pleasure! We like to save the day any way we can. Thank you for choosing us. We appreciate it!
Great service
By bria R.
I found Premium Appliance Rentals online and immediately decided to go with the company for my washer & dryer rental. The unit was reasonably priced, and the service was very efficient. I highly recommend.
By Andrew H.
I’ve had a great experience with Premium Appliance rentals thus far. Minor issues with the appliances were fixed within the week and communication has never been difficult. Very happy with the service
By Travis H.
