Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57 reviews
Precious CarbonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Precious Carbon is a diamond retailer that sells natural and lab-grown diamonds and we also offer a wide range of elegant diamond jewelry pieces. We care about our customers and want to make buying diamonds easy and affordable. Our founders have over two decades of experience in the diamond industry, and they realized that customers were paying too much for diamonds. They founded Precious Carbon with a promise to match or beat prices in the market, so that customers get value for their money.
Precious Carbon (preciouscarbon.com) has 57 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
57 approved reviews, newest moderated first
Great Product. Great service. would definitely buy here again.
By B B.
Response from Precious Carbon· Aug 26, 2026
Thank you so much, Beck! We really appreciate you taking the time to share your experience. It means a lot to our growing team to hear that you had a great experience with both the product and our service. We’d be absolutely delighted to work with you again in the future. ❤️💎 Thank you again for trusting Precious Carbon!
5 out of 5 stars quick responses when I emailed them and they emailed me updates about my purchase and the shipping was quick when the product was finished!
By James H.
Response from Precious Carbon· Aug 26, 2026
Thank you so much, James! We really appreciate you taking the time to share this. It means a lot to us! We’re still a growing brand, so feedback like yours genuinely means a lot to our team. Thank you again for trusting Precious Carbon! 💎 We’d be absolutely happy to work with you again in the future. ❤️
This is the site to go with. I spent hours looking at all the other ring sites and there was not one that was even close to their pricing. The ring was exactly as described. Authentic, and very high quality. I’m very pleased with this site.
By Greg S.
Response from Precious Carbon· Aug 26, 2026
Thank you so much, Greg! That really means a lot to us. Thanks for taking time to share this with us. Thank you again for trusting us with such an important purchase. We’d be absolutely thrilled to work with you again in the future! 💎
I had been looking for the right jeweler to get my future fiancé's ring for the better part of a year. When I was recommended Precious Carbon, they were so helpful in executing my vision for my future fiancé's ring and her wedding band. They were so easy to work with, they truly cared about the product being perfect, and the quality is amazing. I'm so happy with my choice and I cannot wait for my future fiancé to get her ring from me!
By Mayank
Response from Precious Carbon· Aug 21, 2026
Mayank, thank you so much for the kind words! It honestly means a lot to us. ❤️ I genuinely loved being part of this and helping bring your vision for the ring to life. Knowing how much thought you put into finding the right jeweler makes this even more special for us. I really hope your fiancée loves the ring as much as we loved making it for you. Wishing you both an amazing moment when you finally get to give it to her! 😊
I know it can be scary to use the Internet to order jewelry, but my experience with Precious Carbon has been excellent! We were in contact the whole time and any changes I wanted were granted before the ring was made. The results were nothing short of SPECTACULAR! The diamond sparkles and reflects a tremendous amount of light. The bands are precise & clean. Pictures do not do it justice! My wife was in tears when I presented her upgraded wedding ring on our anniversary! I also used Klarna to pay - for an extra layer of security & didn’t even have to pay interest.
By Albert P.
Response from Precious Carbon· Aug 21, 2026
Albert, this honestly made our day! Thank you so much for the kind words. ❤️ It was such a pleasure being part of this, especially knowing how much the ring meant for your anniversary. Hearing that your wife was in tears when you gave it to her makes all the time and effort absolutely worth it. We’re so happy you loved the final piece, and it was genuinely a pleasure creating it with you! 😊
Everything! It was a great experience. She absolutely loved the ring. SO many comments about how it shines and how big it is. Super happy with my purchase!!
By Jay
Response from Precious Carbon· Aug 21, 2026
Jay, this made us smile! 😊 Thank you so much for the amazing feedback. It was genuinely a pleasure creating this ring with you, and knowing she absolutely loved it makes the whole process even more rewarding. We’re so happy it’s getting all the attention it deserves! ❤️ Wishing you both many beautiful moments with it!
What can I say. I was super skeptical at first because it was all online. But that’s the world we are in. Precious Carat is legit. Selecting it was easier than I imagined. Alex was/is a pleasure to deal with. Very responsive. It came in within the time frame he initially estimated. I would highly recommend Precious Carat for your big event! 6 stars if I could!
By shon B.
Response from Precious Carbon· Aug 21, 2026
Shon, this one genuinely made me smile. ❤️ Thank you for trusting us, especially when ordering something this important online can feel like a leap of faith. It was an absolute pleasure working with you and bringing the ring together. I’m so glad we could make the experience as smooth as possible and deliver within the timeline you needed. And hey, we’ll happily take that 6th star if you ever find a way to give it to us! 😄 Wishing you an unforgettable big day!
The process was awesome! Everyone was very helpful and informative. It was a short wait from ordering the ring to receiving the finished product. My fiance loves the ring. Thank you
By Adam H.
Response from Precious Carbon· Aug 19, 2026
Thank you so much, Adam! This honestly made our day. 😊 We’re so glad the process was smooth and that your fiancée loves the ring. It was a pleasure being part of such a special moment for you both. Wishing you guys an amazing future together! ❤️
