Customer service is very helpful
Customer service is very helpful. I was able to find the right plan with their help.
By Joseph
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#PowerWizard compares hundreds of #electricityplans in a matter of seconds to find you the best plan- and ensures you won’t overpay for #electricity again.
Power Wizard (powerwizard.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
270 approved reviews, newest moderated first
Customer service is very helpful. I was able to find the right plan with their help.
By Joseph
PowerWizard made an UNAUTHORIZED CHARGE to my bank when I refused to give them my new credit card information to renew subscription. I did not want to renew and told them that.
By Ranessa
Communicated with choices to bring us the cheapest electricity rates when you could have just ignored this account because we were in a 3 year contract.
By Shannon
Response from Power Wizard· Nov 28, 2023
Thank you for taking the time to share your experience with us. We appreciate your feedback and are thrilled to hear that our efforts to find you the cheapest electricity rates were successful!
Always looking for the best energy option for their clients and factoring in all of the variables in their cost/benefit analysis. Tremendous peace of mind
By Robert
Response from Power Wizard· Nov 28, 2023
Thank you so much for your kind words and positive review! We're delighted to hear that you appreciate our commitment to finding the best energy options for our clients and our thorough cost/benefit analysis that considers all variables!
This is,no doubt, the most customer oriented of all the companies I have dealt with in my 76 years. And believe me I scrap and scratch for the best service in any and all business dealings. Keep up the good work!
By Tommy K.
Response from Power Wizard· Nov 28, 2023
Your kind words about our customer orientation mean the world to us. Rest assured, we're committed to maintaining this level of service, and we appreciate your trust and loyalty over the years. Thank you for recognizing our efforts, and we look forward to serving you for many more years to come!
I have been very satisfied with Power Wizard until this last month.
By Jeanine
Response from Power Wizard· Nov 28, 2023
Thank you for the raving review! We're happy your satisfied with Power Wizard!
Honest and great communication
By Keith
Response from Power Wizard· Nov 28, 2023
Thank you for your kind words! We strive to maintain honesty and open communication as core values in our service. Your feedback encourages us to continue delivering the best experience possible.
I am happy with the customer service and it is a comfort knowing they are watching the rates so I don't have to.
By Patricia