Satisfied experience good
Satisfied experience good
By rj K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
59 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Poolpure was founded in 2007 by a team of engineers and pool enthusiasts who were frustrated with the high cost and low quality of pool filters on the market. They set out to create a better filter that would be more affordable and efficient, and they succeeded with the launch of their first product, the Poolpure Cartridge Filter.
Poolpurefilter (poolpurefilter.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
59 approved reviews, newest moderated first
Satisfied experience good
By rj K.
Great quality filters! The company was prompt, returned email's quickly.
By Wendy S.
Hoy no hice nada no veo nada que me beneficia por qué no entiendo cómo ganar dinero así que no puedo dar ninguna reseña favorable.
By Claudia Maria Alejandra P.
Great filters at a great price.
By Chuck B.
Good service fast delivery and great product
By David H.
I thought I was buying from poolpure but it appears fulfillment was filter care. I accidentally ordered the wrong filter and now ups wants more to send it back than the cost of the filter. Now I am stuck with a filter that I can’t use. Never again will I purchase from you again!
By Robert W.
Response from Poolpurefilter· Sep 30, 2025
We're sorry to hear about your experience. According to our return policy, if the return is due to ordering the wrong item, the return shipping costs are the buyer's responsibility. We fully understand your feelings and apologize for the inconvenience this has caused. Your feedback is invaluable, and we will work hard to improve our communication and service to avoid similar situations in the future.
I purchased a POOLPURE PLFPXST150 filter for my pool… after about 3 months it started to deteriorate… I contacted customer service and Anna was very quick to respond… and she stated she was sending me a free replacement … it has a 1yr manufacture warranty ! Thanks you Anna for all your help! :)
By Cataldo S.
Easy to order and received filters right away. Thank pool pure!
By Eduvijen T.