Great experience with Reviews
We had zero Google reviews until Podium came along and in 3 months we have over 500 Google reviews. We had a great experience - would recommend!
By Chiara P.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
359 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Podium (podium.com) has 359 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
359 approved reviews, newest moderated first
We had zero Google reviews until Podium came along and in 3 months we have over 500 Google reviews. We had a great experience - would recommend!
By Chiara P.
Very intuitive system and easy to use for the whole team. Great support team to help set up and readily available for any ad hoc questions.
By Amy
We have been using Podium ever since about 2021 and we love it! It has changed so much about how we can connect with our customers, get new reviews and collect payments!
By Jamie R.
It is easy to use and very user friendly. Great way for a business to communicate to it's clients!
By Tanda
Podium makes my current and future customers feel special and connected to the brand. What else could a business want?
By Kurtis L.
We were skeptical to start with but 3 months in we are so glad we chose Podium. It greatly improved our communication with our clients and saved so many sales leads that we would have missed!
By Anna M.
From the get go we had no trouble with set up. Any questions we had were answered without hesitation. Steph is simply 'THE BEST' - she knows Podium inside and out and has been such a fantastic help to our business, anything we throw at her she has all the answers and is such a lovely individual. We could not have come so far in this journey without her! We are confident that the future will be rewarding with everything we now have in place. Thank you!
By Jeanette M.
Podium has overall been so easy to use. Their support team deserves an A+!
By Liz