Numbers improved- leads are getting SOLD!
Makes taking a lead to the next level easy! Had it for 5 plus years at least. Swat Pest-Lacey
By Lacey S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Podium (podium.com) has 359 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
359 approved reviews, newest moderated first
Makes taking a lead to the next level easy! Had it for 5 plus years at least. Swat Pest-Lacey
By Lacey S.
Everything works great from the day today. It's great been able to look at the call log. Look, it's a conversation and I have the phone rolled over on multiple people.
By George N.
All transactions are seamless. Convenience of being able to send link to the customer so that they can pay. I also like it that I get notice right away once they do pay or if it fails so we can't address it. Thank you Podium!! Nancy Kartmann Abbey Carpet in Puyallup
By Nancy K.
I love all the different features that Podium has to offer and the ease of use. It has been great for our business!
By Miha L.
Some dropped calls. Mostly a good system for our business. Like the text features & templates.
By Taylor
Adding Podium to our process has increased customer communications to the point where customers mention our immediate response time and excellent communication in their Google reviews. The AI and template features allow or team to be fast and thorough with customer contact. Our service was the same before Podium, but customer contact was limited and inconsistent. Now the customer knows every step of the process in their customer journey. Bill Connolly North Idaho Spas
By Bill C.
Podium has help us increase our Google reviews, communicate with our customers using the phone service, and collect payment with their excellent credit card processing terms.
By Jared M.
Your team at the trade show was very helpful explaining the benefits of the AI assistant. We’re signed up and excited to get Larry onboard to help our customers. Thank you for patience!
By Steve B.