Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Easy and saved a decent amount of money switching from geico
By GERARD C.
Response from Plymouth Rock Assurance· May 20, 2026
Hi Gerard, thank you for the review. Glad we could make the switch easy and help you save!
Easiest switch of policy! So far so good! Thank you to the amazing agent! No long waits etc! Happy to be part of the Plymouth Rock Assurance
By Natalia
Response from Plymouth Rock Assurance· May 20, 2026
Hi Natalia, thank you for sharing! We’re so glad you had a smooth experience and are happy to have you as a customer.
Staff was considerate and knowledgeable. Was able to assist me with adding a new policy with no issues. Thanks!
By N/A
Response from Plymouth Rock Assurance· May 20, 2026
Hi, appreciate your feedback! Glad to hear you had a smooth experience and we’re happy to have you as a customer.
I really appreciate the Responsiveness of the agent that I worked with going through the process. He answered all my questions thoroughly in regard to my policies and expenses and was very easy to speak with throughout our discussions regarding starting a new policy/policies.
By EUGENE M.
Response from Plymouth Rock Assurance· May 20, 2026
Hi Eugene, thank you for sharing. We’re glad you had a smooth and informative experience, and we’re happy to have you as a customer.
Me ofrecieron buen conocimiento que es lo más importante
By OLVIN MURILLO H.
Response from Plymouth Rock Assurance· May 21, 2026
Thank you for sharing your feedback and for being a customer!
Great customer service. The agent i was dealing with explained everything about my new policy and didn't pressure me on signing it. Told him that I wanted to think about and told him to call me back a few days later snd he did
By LISA S.
Response from Plymouth Rock Assurance· May 20, 2026
Hi Lisa, thank you for sharing! We’re glad you had a smooth and positive experience.
I was supposed to be emailed documentation on a subject and of course that did not happen.
By Christopher
Response from Plymouth Rock Assurance· May 19, 2026
Hi Christopher, we’re sorry to hear this and appreciate you bringing it to our attention. We will follow up and get this resolved for you.
Easy to inquire about my coverage
By DANY L.
Response from Plymouth Rock Assurance· May 20, 2026
Hi Dany, thanks for sharing! We’re happy to hear that.
