Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Our agent Steven Larson is always amazing to work with!
By Joe
Response from Plymouth Rock Assurance· Jul 7, 2026
Thank you for your feedback! We're so glad to hear Steven provided such a great experience. We'll be sure to share this with him.
Quick and profetional
By SAID
Response from Plymouth Rock Assurance· Jul 7, 2026
We're glad to hear that. Thank you for sharing!
Jonathan Guy was great!
By CHRISTIAN K.
Response from Plymouth Rock Assurance· Jul 7, 2026
Thank you for your feedback! We'll be sure to share with him. We appreciate you choosing Plymouth Rock!
The sales representative was awesome and very knowledgeable of what I needed and explaining the products offered.
By Jeffrey S.
Response from Plymouth Rock Assurance· Jul 7, 2026
We're so glad to hear about your great experience with our rep! We appreciate you sharing and for choosing Plymouth Rock.
They provided a more adequate quote overall.
By SILVIA L.
Response from Plymouth Rock Assurance· Jul 7, 2026
We are glad to hear that. Thank you for sharing your feedback!
Quick, friendly, and price quoted was price I was given.
By STANLEY R.
Response from Plymouth Rock Assurance· Jul 7, 2026
We're so happy to hear that your experience with us was quick and friendly, and that the pricing was exactly as quoted. Thank you for your feedback!
George was nice, thorough and business like while still being friendly
By APRIL D.
Response from Plymouth Rock Assurance· Jul 7, 2026
We are so glad to hear about your experience with our team. Thank you for sharing!
They literally cancelled my insurance for not downloading their app, leading to my vehicle registration being cancelled.
By SPENCER F.
Response from Plymouth Rock Assurance· Jul 6, 2026
We're sorry to hear about your experience. We understand your concerns and will escalate this to our team ASAP. Thank you for bringing this to our attention.
