Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
i have been calling the person that assist me that day, and now am calling him back when he said call me back with anything, he emailed me his direct line but no call back and i need something from you people.
By jose
Response from Plymouth Rock Assurance· Jul 20, 2026
We're sorry to hear that. We will escalate this to our team to reach out to you ASAP.
Great customer service very attentive and great insurance prices
By ADHAM A.
Response from Plymouth Rock Assurance· Jul 17, 2026
We are so happy to hear about your experience and savings. Thank you for sharing!
The guy who's was helping me was very patient
By WISLANDE N.
Response from Plymouth Rock Assurance· Jul 17, 2026
We're so happy to hear that. Thank you for sharing!
Everyone, especially Nick ? and Pat Monday were proficient professionals. So very helpful, thorough and personable Much thanks Ava
By AVA L.
Response from Plymouth Rock Assurance· Jul 17, 2026
We are so glad to hear that our team provided you with such great service. Thank you for sharing and choosing Plymouth Rock!
Agent helping me with the questions when I called for a quote was very helpful. He took time to find out answers to the questions he wasn’t sure about. He made sure I have all available discounts. My agent name was Mr. Conner , you are awesome 😎
By Dipti G.
Response from Plymouth Rock Assurance· Jul 17, 2026
We are so glad to hear about your experience. We appreciate you sharing!
Plymouth Rock always shows great customer service. The reps are very knowledgeable about my insurance and go out of their way to give me good rates and savings.
By Rafiq
Response from Plymouth Rock Assurance· Jul 16, 2026
We're so happy to hear that our team has provided you with excellent service and helped you find great rates and savings. Thank you for sharing!
Best price in the world
By Daniel J.
Response from Plymouth Rock Assurance· Jul 15, 2026
We're happy to hear you found our pricing to be the best! We appreciate you sharing you feedback.
Your agent was friendly, knowledgeable and patient. Your prices were great which made me leave my current insurance carrier after being with them for many years.
By NANCY
Response from Plymouth Rock Assurance· Jul 14, 2026
We're so glad to hear that! Thank you for sharing and for choosing Plymouth Rock.
