Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
What i need i got instantly. Nothing interruption for any service i experienced yet.
By Mohammed A.
Response from Plymouth Rock Assurance· Sep 28, 2026
Thanks for sharing! We’re happy everything has been quick and seamless so far.
Everyone was wonderful and I was able to get the insurance that I was comfortable with and was within my budget. Thank you !!
By Ann G.
Response from Plymouth Rock Assurance· Sep 28, 2026
We love hearing this! We’re so glad our team helped you find coverage you feel comfortable with at a price that works for you.
Excellent customer services by jack!
By Carlos R.
Response from Plymouth Rock Assurance· Sep 28, 2026
Thank you for sharing! We are so happy to hear about your experience with our team.
You guys are the best
By Francisco Savinon C.
Response from Plymouth Rock Assurance· Sep 28, 2026
Thanks so much! We’re happy to have you with Plymouth Rock.
Plymouth Rock Agent Jack Sildat was one of the best customer service representative I've had Ever delt with by far. He even enrolled a friend of mine and got her a great deal. and she is never happy with insurance company's she left with a smile!!! 5 star ⭐ and give him a raise. Over the Top Service 👍🏾
By Corey R.
Response from Plymouth Rock Assurance· Sep 25, 2026
We are so happy to hear about your exceptional experience with us! It's wonderful to know that our representative provided such outstanding service and even helped your friend find a great deal. Thank you for sharing your positive feedback.
Glad to have my insurance under Plymouth Rock!
By customer
Response from Plymouth Rock Assurance· Sep 25, 2026
Happy to have you as a customer!
Wonderful experience Valeria knew all aspects of writing insurance
By Nadine L.
Response from Plymouth Rock Assurance· Sep 25, 2026
Glad to hear it! We’re here whenever you need us.
From customer service to prices, Plymouth Rock Insurance is the absolute best insurance I've ever had in my 10+ years as a Driver. I was able to get covered in less than 10 minutes over the phone and the understanding of the customer service agent was next level! I recommend this insurance to anyone and everyone who wants to save
By Ronald M.
Response from Plymouth Rock Assurance· Sep 25, 2026
Thank you for choosing Plymouth Rock! We're happy to hear that you had such a positive experience with our customer service team and that we could get you covered so quickly. We appreciate you recommending us!
