Customer Service refused to honor discount from previous order
I ordered 6 - 200 foot rolls of PEXA and was delivered 6 - 200 foot rolls of PEXB. I did delay in reporting the error due to warehouse training. When I contacted the seller I was told it was too late (6 months) to return but they would issue me a 10% credit off the next order. When I called Customer Service they informed me they did not sell 200 foot rolls of pex. No further assistance was offered. I did try to order another $525 of PEXA and was told they would not honor the 10% discount. The Customer Service is non-existant.
By Frank N.