I immediately asked for a refund…
I immediately asked for a refund because I made a mistake after purchasing it, but what is this response?
By chiaki U.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
602 reviews
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PluginFox is an audio software dealer - we sell a great selection of plugins, virtual instruments, sample libraries, presets and more.
PluginFox (pluginfox.com) has 602 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 124 reviews with 1 star · Clear filters
I immediately asked for a refund because I made a mistake after purchasing it, but what is this response?
By chiaki U.
It's been 4 days since I purchased, but I still haven't received my license. Emailed or chatted with support, no response. The situation continues that only money is taken. A quick look at online reputation stumbles upon similar victims. Was it a fraudulent store? Request immediate action. Confirm: #PF45596
By angry C.
Emailed within an hour of purchase with an issue. Never heard from them.
By Joseph C.
I haven't received the Reason download page or code number yet. Please send the information by e-mail. Order #PF45006
By 信 小.
I am trying to contact you guys regarding my purchase, seems like my email got ignored. Reply: I sent an email in reply to the order confirmation email and have yet to receive a reply although we spoke through chat on the ShopApp. Pluginfox says to contact Shop support and Shop support says to contact plunginfox yet I haven't received a reply to my initial email regarding my purchase.
By Ismael D.
Response from PluginFox· Jun 20, 2023
Hi Ismael, we last spoke through the chat on Sunday. We haven't received any emails from you since then, which address are you sending them to?
Never got my download link! I paid $150 for tone 2 Electra 3 and was only sent a download to my invoice for the payment. The “instant delivery” did not happen. No link to download what I had actually paid for what so ever. I have yet to hear back from any human being on my situation. If anyone else has any knowledge on how to fix this please let me know!
By Will S.
the link to download the file was not available to me
By João V.
I don’t have the serial number to download Kiks and Snares EZX que j’ai acheté chez vous .Pouvez vous me faire parvenir le code SVP Michel Martel client de toontrack
By Michel M.