Backbone Labs, Inc.Reviews of playbackbone.com

My experience was amazing . Everything was handled in a timely matter . My experience was A1 . I appreciate all the help

After MONTHS of back and forth, while my year subscription isn't working, we are coming to January, so basically after having a device for a year, i could use it for 2 months and after that it stopped working and they wouldn't help me.

I love the item my son is happy with it and is enjoying it

When one of our backbones broke we went through warranty to have it fixed. They sent us a shipping label for Canada Post who is currently on strike. When I reached back out for an alternative shipping option due to the strike, they popped a new one in the mail right away and said not to worry about sending the old one back. Super easy process and very happy with quick and efficient turn around to this little dilemma.

Prodotto scadente e dopo un po’ di utilizzi non funzionano più i tasti nel lato sinistro Ho letto online che è un difetto Purtroppo non posso fare il reso perché Non ho più lo scontrino Sconsiglio caldamente l’acquisto

Customer service was quick to respond and provided excellent support.

Thx for helping

They really supported me on warrenty process