Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
306 reviews
Backbone Labs, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Backbone makes your iPhone a serious gaming device. Next-level gaming has never been more magical and effortless. Play games like Call of Duty: Mobile, Minecraft, and Roblox on the go or stream games from your Xbox or Playstation.Free Shipping & Free Returns for US Purchases
Backbone Labs, Inc. (playbackbone.com) has 306 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
306 approved reviews, newest moderated first
Problème avec ma manette de jeu pour iPhone, j’ai contacté le service client qui a bien pris en charge ma demande d échange de mon produit défectueux , une manette neuve m’a été renvoyé rapidement, très sérieux merci
By Mike B.
Good warranty service
By sun kam P.
From the order to the delivery, communication, etc. everything was perfect.
By Roland B.
Very helpful and kind. Returns are taken into account. I'd say thank you for the Backbone support team
By Dimitri
They are on top! Best controller in the market
By Matteo P.
Speedy response time
By Austin M.
Quick response
By Danyelle Ferreira G.
They really do work with you to come to a solution. Other companies just give you the run-around. but not Backbone
By Jeffrey S.
