Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
145 reviews
PlanHero®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You shouldn’t need to be a superhero to organize and schedule groups. Whether it’s a school, nonprofit, faith organization, sports team, service club, or corporate group, it’s PlanHero® to your rescue. Our modern online signups make it easy to get volunteers, signups for interviews/training/etc., and rosters organized quickly. Seriously simple group organizing. One login. No capes required. PlanHero is the modern, ad-free alternative to SignUpGenius for nonprofits. PlanHero signups and the PlanHero dashboard feature NO confusing advertisements ever. Easily create recurring, multi-day signups and scheduling with our easy-to-use, intuitive user interface. Our Impact Plan offers a full CRM volunteer management system for customers needing background check, waiver agreement, and check-in/check-out capabilities, as well as customizable onboarding forms.
PlanHero® (planhero.com) has 145 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 2 reviews with 2 stars · Clear filters
This platform is not ready for prime time.
By Rick R.
Response from PlanHero®· Feb 29, 2024
Thank you for taking the time to write a review for us Rick. We reached out to you via email right after this review to help us understand how we can better meet your needs, but have not heard back from you. We will keep trying as we want to do everything we can to earn your support and deliver a superlative product.
The confusion over the switch between 1.0 and 2.0 has been a mess. Now I'm not allowed to use 2.0 until I pay again, even though I have an active membership.
By Meghann E.
Response from PlanHero®· Feb 2, 2024
Thank you for your feedback Meghann. As we mentioned in our email to you, you are literally the only customer that we aware of in which we dropped the ball in getting you transitioned from 1.0 to 2.0 This was our error and not yours. Please accept our apologies for allowing this to occur. You do not need to pay twice, ever. Please refer to the email that we sent to you that outlines how to ensure that we make everything right by you. We look forward to hearing back from you.
