Planet of HotelsReviews of planetofhotels.com

Response from Planet of Hotels· Jan 30, 2026

Cher Pascale LEYDER 25, Nous sommes désolés d’apprendre que vous ayez eu cette impression et regrettons sincèrement toute expérience négative que vous avez pu avoir. Planet of Hotels ne publie pas de faux avis, ni sur son site ni sur Trustpilot, et nous attachons une grande importance à la transparence et à l’équité. Nous vous serions reconnaissants de bien vouloir partager plus de détails sur votre expérience, afin que nous puissions mieux comprendre la situation et améliorer nos services. Cordialement, L’équipe Planet of Hotels

Response from Planet of Hotels· Oct 25, 2023

Hello, Patricia. Our team works hard to prepare unique content for our customers, but things can sometimes happen that are out of our control. We hope you will contact our customer service by email at [email protected] to discuss your experience in more detail. Best regards, 
Planet of Hotels Team.

Response from Planet of Hotels· Oct 25, 2023

Hello, Tic. Please send an email to us at [email protected] with a link to your accommodation and what details about your accommodation you consider incorrect. Best regards,
 Planet of Hotels Team.

Response from Planet of Hotels· Oct 25, 2023

Hello, Claude Hermenjat. 

You may have seen your accommodation on our website because it was published on booking.com. And we are an official partner of Booking.com. Please send an email to us at [email protected] with a link to your accommodation and if it is on our web site, we will remove it.

 Best regards,
 Planet of Hotels Team.

Response from Planet of Hotels· Oct 25, 2023

Hello, Delyth Harrison. 
We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control. 

 Your holiday cottage has been published on Booking.com. And “Booking” has global strategic partnerships within the world. So, when your cottage is published on booking.com, it is also published on our site as an official partner and may be published on other partner sites. But ultimately, the reservation of your accommodation will be accomplished on Booking.com.

 Best regards, 
Planet of Hotels Team.

Response from Planet of Hotels· Oct 17, 2023

Dear Henry, We’re very sorry to hear about your recent experience. Unfortunately, this is out of our control. Your accommodation has been published on Booking.com. “Booking” has global strategic partnerships within the world. And we are an official partner of Booking.com. The purpose is to drive more bookings into your property through widespread marketing and also for higher conversion, so when your accommodation is published on booking.com, it is also published on our site as an official partner and may be published on other partner sites. Ultimately, the reservation of your accommodation will be accomplished on Booking.com. As for the reviews, they were left by real guests on Booking.com and are 100% verified. If you have any questions, you can always use our contact info to write to us. Best regards, Planet of Hotels Team.