Great Company
Great product. Great customer service.
By JR
Response from PIURIFY· May 24, 2024
Hey JR! We're thrilled to hear you had a great experience with our product and customer service. Thank you so much for your positive feedback!🤗
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
554 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're dedicated to redefining water consumption by combining science and sustainability for our customers' well-being. Join us in a lifestyle where wellness meets advanced hydration, making every sip a step towards optimal health.
PIURIFY (piurify.com) has 554 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
554 approved reviews, newest moderated first
Great product. Great customer service.
By JR
Response from PIURIFY· May 24, 2024
Hey JR! We're thrilled to hear you had a great experience with our product and customer service. Thank you so much for your positive feedback!🤗
great product. great customer service
By cade
Response from PIURIFY· May 27, 2024
Hi Cade! Thank you for your review! We're glad you love the product and appreciate our customer service. Your satisfaction is our priority!🤗
I purified the water and it taste like fish it doesn't work
By Brandon
Response from PIURIFY· Apr 9, 2024
Hi Brandon! We're truly sorry to hear about your experience with the taste of the water. We understand how off-putting this must be, and we're here to help make things right. We've reached out to you via email to gather a bit more information and discuss a resolution that will work for you. Please check your inbox for our message, and let's work together to resolve this issue as soon as possible. Thank you for your patience and for bringing this to our attention.🤗🙏
It’s more than just hydrogen water. It’s pH balance water as well. Makes the best water in the world with zero water because there’s no plastics too.
By customer
Response from PIURIFY· May 27, 2024
Hey there! Thank you for your review! We're thrilled you enjoy your water hydrogenator. Your health and the environment matter to us so the material used is safe even if it's made of plastic. Cheers to optimal hydration and wellness!🤗
I am not sure if the water is working but it doesnt stay charged very long and you have to push the button 4 or 5 times before you get the display on the screen.
By Heidi
Response from PIURIFY· Apr 12, 2024
Hi Heidi! We're sorry to hear you're experiencing issues with your bottle. It seems there might be a problem with the battery or the display function. Typically, a full charge should last for up to 12 cycles on the 5-minute program and up to 8 cycles on the 10-minute program. If your experience differs, it indicates a potential issue. We've sent you an email to address this further and would appreciate your feedback to ensure we can provide the best solution.🤗
Super easy to use
By Kyle V.
Response from PIURIFY· May 27, 2024
Hey Kyle! Thank you for your review! We're thrilled you find it super easy to use. Cheers to optimal hydration and wellness!🤗
The pitcher works great and the water tastes great but the pitcher gets grimy and I don’t know how to clean it.
By Hey T.
Response from PIURIFY· Apr 15, 2024
Hi Marsha! Thank you for sharing your experience. We're glad to hear that you're enjoying the taste of the water from your Piurify pitcher! We understand your concern about keeping it clean and have provided detailed cleaning instructions in an email to help you maintain your pitcher in optimal condition. Please check your email for further details and so we can assist you further!🤗
The consistent feedback and detailed instructions/suggestions really helped me to make the decision to keep the machine, rather than return it. If you are going to make an investment in something where the results are not obvious, you want to feel confident that you are getting the most out of it. The staff made all the difference in this for me by caring that I was comfortable and confident in getting the intended results.
By Tracey C.
Response from PIURIFY· May 27, 2024
Hey Tracey! Thank you for your feedback! We're delighted to hear that our detailed instructions and support helped you feel confident in your decision. Our staff is dedicated to ensuring you get the most out of your investment. We're here for you every step of the way!🤗