PIURIFYReviews of piurify.com

Response from PIURIFY· Sep 21, 2026

We’re very sorry the bottle arrived with damaged packaging and that you’re having trouble with the power button.🙏 We'll in touch with you directly to get this sorted out. Your satisfaction is very important to us, and we’ll make sure we do our best to resolve both concerns properly.

Response from PIURIFY· Jul 27, 2026

We’re very sorry the unit arrived unable to hold a charge. This is not the experience we want for our customers.🙏 We’ve sent you an email so we can resolve this as quickly as possible. Your satisfaction is our top priority, and we appreciate you bringing the issue to our attention.

Response from PIURIFY· Apr 13, 2026

We’re really sorry to hear about your experience, and we truly appreciate your honest feedback. We’ve sent you an email so we can sort this out properly and make things right for you.🙏

Response from PIURIFY· Dec 1, 2025

I’m really sorry for the frustration you experienced — the checkout should absolutely reflect our free shipping offer, and I understand how disappointing that must have felt. We did respond to your message privately and will make this right for you. If you’re ever charged for standard shipping, we always refund it. Thank you for bringing this to our attention — we’re here to help and improve. 😊🙏

Response from PIURIFY· Mar 3, 2025

Hi Deanna! I’m so sorry to hear that you’re disappointed with the results, and I truly appreciate you taking the time to share your concerns. To clarify, 3000ppb was our initial claim before third-party testing was completed (Hence what you saw on the screen dispay). The PPB display on the device is designed to estimate hydrogen production based on the cycle and not measure it in real time. We completely understand how this might be confusing, and we’re here to help. We want to assure you that our product has been independently tested and certified by H2 Analytics according to IHSA standards. In fact, lab results showed hydrogen concentration exceeding 3500ppb (4100ppb), verified using gas chromatography, the most precise and reliable method available. If you’d like to review the official certification results, I’d be happy to send them to you via email. However, I don’t see an email address attached to your request. If you could kindly reach out to us at [email protected], I’d be happy to take care of this for you.😊🙏

Response from PIURIFY· Feb 25, 2025

Thank you for bringing this to our attention, Laura! We sent you an email to resolve this issue, as we want nothing but your complete satisfaction with your Piurify pitcher. Please check your inbox so we can resolved this for you.😊

Response from PIURIFY· Jan 30, 2025

Hi Randall! We sincerely apologize for the shipping delay and any frustration it may have caused. We completely understand how important timely updates are, and we truly appreciate your patience. We sent you an email to address this issue and work toward a resolution. If you haven’t seen it yet, please check your inbox or spam folder. We’re happy to assist further if needed—your satisfaction is very important to us. Thank you for your understanding, and we truly appreciate your support!😊🙏

Response from PIURIFY· Nov 28, 2024

Hi Lawrence! Thank you for your feedback, and I’m truly sorry to hear about your disappointment with our product. I understand how important material choice is when selecting a product, and I regret that our bottle did not meet your expectations. We’ve sent you an email to address this issue directly and to assist you further with your return process. Thank you!🙏