Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
554 reviews
PIURIFYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're dedicated to redefining water consumption by combining science and sustainability for our customers' well-being. Join us in a lifestyle where wellness meets advanced hydration, making every sip a step towards optimal health.
PIURIFY (piurify.com) has 554 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
554 approved reviews, newest moderated first
Great products and great customer support. I lost my nasal cannula and moisturizer plug for my Hydrogenator bottle and they sent both of them to me at no charge.
By Khari C.
Response from PIURIFY· Oct 18, 2026
Thank you for your kind review! We’re happy we could help replace your nasal cannula and moisturizing plug so you can continue enjoying your Hydrogenator Bottle. We truly appreciate your support and are always here if you need anything!
I have used Piurity water for my health. The water has helped my colorectal levels. The Piurify Company is an outstanding company that backs their product 100%. My Piurify pitcher started to leak, I contacted the Piurify Company and everyone I spoke to was very nice and helpful to replace my pitcher because it started to leak. Not to many companies now a days stand up behind their products like the old days. I was very impressed by Piurify Company backing their product. Thank You, Mrs. Wright
By Claudia W.
Response from PIURIFY· Oct 17, 2026
Thank you for your kind words, Mrs. Wright! We’re sorry your pitcher developed a leak, but we’re glad our team could help arrange a replacement and make the experience a positive one. Standing behind our products and caring for our customers means a great deal to us. We truly appreciate your trust in PIURIFY and are always here if you need us!
I loved their over the counter water filter. And I broke the pitcher by mistake and the customer support was so active they sent me a replacement for no additional cost. They were really helpful and prompt.
By Dna
Response from PIURIFY· Oct 16, 2026
Thank you so much for your kind words! 😊 We're happy to hear that you're enjoying our water filter and that our customer support team was able to assist you promptly. Providing excellent service and making sure our customers are taken care of is always our priority. We truly appreciate your support and trust in Piurify!
John in customer service was prompt and thorough. I have a well water layout providing the supply to my house that is a bit unusual. He and the engineers on their team were thoughtful in their response and provided me with a much clearer understanding of how the technology would work in my application. The inline product I'm considering is not currently in stock, but I look forward to getting it installed and beginning to reap the benefits that should come from this effort.
By James S.
Response from PIURIFY· Oct 16, 2026
Thank you for your thoughtful review! We’re glad John and our engineering team could help clarify how the InLine Descaler would fit your well-water setup. We appreciate your patience while it’s out of stock and look forward to supporting you when you’re ready to install it. Thank you for considering PIURIFY!
Always attentive to their product. Very timely responses.
By Angel M.
Response from PIURIFY· Oct 14, 2026
Thank you for your kind words! We’re glad you’ve appreciated our attentive service and timely responses. We’re always happy to help whenever you need us. Thank you for choosing PIURIFY!
I absolutely love my PIURIFY hydrogen water generator. I'm drinking a lot more water. My husband and I take them with us everywhere. I'll let you know I enjoy putting Crystal Light in my water sometimes. That doesn't work with hydrogenated water. The citrus in it causes it to foam. It removes about 50% of the bubbles. The Customer Support is OUTSTANDING!
By Mary Ann M.
Response from PIURIFY· Oct 14, 2026
Thank you for your wonderful review! We’re so happy you and your husband are enjoying your PIURIFY and taking it everywhere. It’s especially lovely to hear that it’s helping you drink more water! We also appreciate you sharing your experience with Crystal Light. We recommend using plain water during hydrogenation and adding any flavoring afterward in a separate glass. Your kind words about our customer support mean so much to our team. Thank you for being part of the PIURIFY family! 💙
Customer service at Piurify is the best I have experienced with online purchases. Friendly, helpful and prompt. I give them 5 stars and an A+. The best!
By John B.
Response from PIURIFY· Oct 13, 2026
Thank you for the 5 stars and A+! We’re delighted that our team’s friendly, helpful, and prompt service made such a positive impression. Your kind words mean so much to us. We’re always happy to help!
I have owned PIURIFY products for a long time. At some point, my pitcher stopped functioning. I contacted the company and sent a video what was going on. I didn't need the base again, just the pitcher. They made it Easy Peezy and sent it right away. I so appreciate that kind of attention to SERVICE.
By Minx B.
Response from PIURIFY· Oct 13, 2026
Thank you for your kind words and for being a longtime PIURIFY customer! We’re so glad our team made the replacement process simple and smooth. Taking care of our customers means a lot to us, and we truly appreciate your continued trust. We’re always here whenever you need us! 💙
