Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
Pinpoint PaymentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
97 approved reviews, newest moderated first
Always a pleasure to work with the Pinpoint team. Very professional and knowledgeable. Highly recommend them to anyone in need of payment processing.
By Groupe L.
Response from Pinpoint Payments· Jan 7, 2025
Thank you for such thoughtful words. We’re thrilled you’re happy with our processing solutions!
Pinpoint delivers outstanding and fast customer support! Their team is professional, responsive, and always ready to assist with effective solutions, making every experience seamless and satisfying.
By Diego
Response from Pinpoint Payments· Jan 7, 2025
Hi Diego, your kind words just made our team's day! Thank you for trusting us with your chargeback management services over all these years!!
excellent, personal service, efficient, knowledgeable always helpful with problem solving
By Leslie Bennett M.
Response from Pinpoint Payments· Jan 7, 2025
We’re beyond grateful for your feedback, Dr. Bennett. It’s customers like you who inspire us to keep doing what we do!
Amy is an expert in the industry and has the best payment solutions with all the intention to offer an unforgettable and best experience to her customers.
By Daniel C.
Response from Pinpoint Payments· Jan 7, 2025
Hi Daniel, thank you so much for your kind words! It means a lot to us that you took the time to share your experience with Amy! She is a beast and WE are lucky to have her to help folks like YOU!
Amy is always incredibly helpful and takes time to walk me through all of my questions. She is amazing!
By manager R.
Response from Pinpoint Payments· Jan 7, 2025
Thank you so much for the review! We love Amy and are happy to hear your positive experience!!
I do not get my deposits the next day, every other cc processor I have had does next day payments. I’ve set back my settlements to earlier in the day, still doesn’t come till 2 days after
By Brenda
Response from Pinpoint Payments· Jan 7, 2025
Hi Brenda, we are sorry to hear this. However it seems this was resolved quickly after this review based on the feedback from our team. Please let us know if there are any other issues and we'd be happy to get them resolved!
Edward is very help and goes above and beyond to ensure all your needs are met. His customer service skills are top notch. Highly recommended!
By Peter
Responsive and helpful with inquiries!
By Fedeline R.
